We Provide
Social Engineering
Cyber Security Associates provides a “safe learning environment” where employees can experience what real attacks would feel like. With our variety of predefined, multilingual attack simulations, you can test whether your employees are really familiar with the dangers of the Internet. We enable you to simulate the full threat landscape that goes beyond just simple phishing emails.
Attack or Educate First?
- A simulation test may begin with introductory training on email safety and phishing risks. Additionally, an anti-phishing email account can be set up for employees to share experiences, suspicions, and other concerns before starting the simulation.
Frequency of the Simulation:
- The frequency should be adjusted based on perceived threats. User coverage and simulation frequency should be determined by the perceived risk (e.g., Finance & Payments – 2 themes/month, senior leadership – 1 theme/month). High-risk departments and key individuals should be covered more frequently.
Length of the Simulation:
- Phishing simulation tests are generally planned over a 12-month period. However, there can be ad-hoc campaigns for specific, situational needs.
Timing—When to Send E-mails?
- Phishing emails should be timed based on the “Day of the week” and “Time of day” to optimize their effectiveness during the campaign for each function, department, or individual.
Read More Social Engineering
- Following Up:A phishing simulation campaign may need to be followed up by relevant e-mails from the IT department informing involved employees about the reality of phishing e-mails and what is expected of them in return. If users are repeatedly failing, plan a discussion with them to understand what difficulties they are experiencing and why. Accordingly, arrange for awareness / training sessions for those users.
- Consistency with Current Policies:Once implemented, the process needs to be executed evenly to everyone in scope. Integration into existing information security policies and procedures will also help to give additional importance to the campaign.
- Choose the Right Phishing Theme:Please see next section.
- Corporate Communication:Before initiating the phishing simulation campaign, work out a communication plan about the phishing simulation with the head of function/department. Employees need to be made aware of the new process, what the expectations are, what the consequences of non-compliance include, and when it takes effect.
- Targeted Group:If the campaign targets a large group of users belonging to the same function/department, they might inform others in the group. Therefore, phishing e-mails should not be forwarded to the entire company as it sparks suspicion. Instead, the process should be organic and must target a small group of select employees at any one time.
- Ensure Top-Level Commitment:Management support is critical to ensuring that the process is effective. Therefore, higher-tier users need to have a willingness to follow through.
- Technical Preparations:White-listing of phishing domains, creation of test accounts, mail delivery tests are some of the activities that need to be carefully planned.
- Reporting:Any high-risk vulnerabilities/risks identified will be immediately reported to management for appropriate action. The final report will describe the identified vulnerabilities/risks (prioritized as High, Medium, or Low), along with cost-effective recommendations for the remediation.
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